Effective date: 21 April 2026
This Cookie Policy explains how Clear Consent Limited ("Clear Consent", "we", "us", or "our") uses cookies and similar technologies on www.clearconsent.co.uk and any associated webpages that link to this Cookie Policy (the "Website").
This Cookie Policy should be read alongside our Privacy Policy, which explains how we collect, use, and protect personal data more generally. Where cookies or similar technologies involve the processing of personal data, our Privacy Policy also applies.
Clear Consent Limited is a company registered in England and Wales (Company No. 16233659) with its registered address at 167-169 Great Portland Street, 5th Floor, London, England, W1W 5PF.
Cookies are small text files placed on your device when you visit a website. They are widely used to make websites work, improve efficiency, remember preferences, and provide information to website operators.
We may also use similar technologies where they store information on, or access information from, your device, such as pixels, tags, scripts, and local storage. For simplicity, we refer to these collectively in this policy as "cookies", unless the context requires otherwise.
We use cookies to:
Some cookies are strictly necessary for the operation of the Website or to provide a service you have requested. These cookies do not require consent.
All other cookies and similar technologies, including analytics, functionality, and any advertising or targeting cookies, will only be used where required after you have given your consent through our cookie consent tool.
You can withdraw or update your cookie preferences at any time through the cookie settings link or tool made available on the Website.
This approach reflects the PECR rules on cookies and the UK GDPR standard of consent.
Strictly Necessary Cookies
These cookies are essential for the Website to function correctly and securely. They may include cookies used for core page navigation, load balancing, security, fraud prevention, session management, or consent preference storage. Because these cookies are necessary for the Website to operate or for a service you have requested, they do not require consent.
Analytics / Performance Cookies
These cookies help us understand how visitors interact with the Website, such as which pages are visited most often, how users move around the Website, and whether users encounter errors. We use this information to monitor and improve Website performance and user experience. Where required, these cookies are only set with your consent.
Functionality Cookies
These cookies allow the Website to remember choices you make, such as settings or preferences, in order to provide enhanced functionality and a more personalised experience. Where these cookies are not strictly necessary, they are only set with your consent.
Targeting / Advertising Cookies
These cookies may be used by us or by third parties to build a profile of your interests and show you relevant content or advertisements on other sites. We will only use these cookies where applicable and where you have given your consent.
Some content or functionality on our Website may be provided by third parties. Where this occurs, those third parties may set cookies or access information on your device, subject to your consent where required.
Depending on the tools and services enabled on the Website from time to time, this may include providers of:
Where third-party cookies are used, we aim to identify them in the cookie table below and/or through our cookie consent tool. These third parties are responsible for their own technologies and processing activities under their own privacy or cookie notices.
If any third-party service transfers personal data outside the UK, we will ensure that appropriate safeguards are used in line with applicable data protection law, as further described in our Privacy Policy.
The table below describes the categories of cookies we use. The specific cookies in operation may change from time to time as our Website develops, but the most up-to-date information will be reflected in our cookie consent tool and, where appropriate, this Cookie Policy.
| Cookie / Technology | Provider | Category | Purpose | Duration |
|---|---|---|---|---|
| TESTCOOKIESENABLED | youtube.com | Marketing | Checks if the user's browser supports cookies for video playback | Session |
| YSC | youtube.com | Marketing | Registers a unique ID to keep statistics of what videos the user has seen | Session |
| VISITOR_INFO1_LIVE | youtube.com | Marketing | Estimates user bandwidth and improves video playback performance | 6 months |
| _Secure-YEC | youtube.com | Marketing | Stores the user's video player preferences using embedded YouTube video | Session |
| _ga | Google Analytics | Statistics | Distinguishes users and helps analyse Website usage | 2 years |
| _ga_* | Google Analytics | Statistics | Maintains session state and supports analytics reporting | 2 years |
| __stripe_mid | Stripe | Necessary | Prevents fraud and ensures secure payments | Session |
| __stripe_sid | Stripe | Necessary | Supports secure payment processing | Session |
| ZD-suid | Zendesk | Statistics | Stores a unique session ID for chat functionality | Persistent (duration varies) |
| ZD-buid | Zendesk | Statistics | Stores a unique user ID for customer support tracking | Persistent (duration varies) |
| session / equivalent | Clear Consent | Necessary | Maintains secure session functionality and core website operation | Session |
When you first visit our Website, you may be presented with a cookie banner or consent tool that allows you to accept, reject, or manage non-essential cookies.
You can also update your preferences at any time using the cookie settings link or tool available on the Website.
In addition, most web browsers allow you to manage cookies through browser settings. Depending on your browser, you may be able to:
Please note that blocking or disabling some cookies may affect the functionality, performance, or availability of parts of the Website.
This Cookie Policy forms part of our wider data protection documentation.
For the avoidance of doubt, this Cookie Policy primarily concerns technologies used on our public-facing Website and related web services. The DPA applies to customer-controller / Clear Consent-processor arrangements within the Clear Consent service, rather than general browsing of the public Website, except to the extent specifically stated in the relevant agreement or service documentation.
We may update this Cookie Policy from time to time to reflect changes in the law, regulatory guidance, our Website, or the cookies and similar technologies we use.
When we make material changes, we will post the updated version on the Website and update the effective date above.
If you have any questions about this Cookie Policy or our use of cookies and similar technologies, please contact us at:
Clear Consent Limited
167-169 Great Portland Street, 5th Floor
London
England
W1W 5PF
Email: admin@clearconsent.co.uk